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Privacy Policy - MasterFile AI

Privacy Policy

Last updated: 1/1/2025

MasterFile AI (“MasterFile AI,” “we,” “our,” or “us”) is committed to protecting your privacy and handling data responsibly. This Privacy Policy explains how we collect, use, store, and protect information when you use our website and services.

1. Information We Collect

Information You Provide

We collect information you voluntarily provide, including:

  • Contact information (such as name, email address, company name)

  • Files uploaded for processing (vendor or customer master data)

  • Communications with us (support requests, inquiries)

Automatically Collected Information

When you visit our website, we may collect:

  • IP address

  • Browser type and device information

  • Pages viewed and interactions

  • Cookies and similar tracking technologies

2. How We Use Information

We use collected information to:

  • Process and analyze uploaded files

  • Standardize, enrich, and deduplicate master data

  • Provide access to reports and downloadable results

  • Improve platform performance and reliability

  • Communicate about your account or support requests

  • Maintain security, auditability, and compliance

We do not sell your data.

3. File Processing & Data Handling

Uploaded files are processed solely for the purpose of delivering the MasterFile AI service.

  • Files are analyzed using automated AI-driven workflows

  • No uploaded data is used to train public AI models

  • Processing is performed consistently using defined standards and confidence scoring

You retain ownership of your data at all times.

 

 

4. Data Retention

Uploaded files and processing results are retained for a limited period to support:

 

  • Result review

  • File re-download

  • Auditability

Data is automatically deleted in accordance with our retention policy unless otherwise agreed. Customers may request early deletion at any time.

 

5. Data Security

MasterFile AI implements administrative, technical, and organizational safeguards designed to protect your data, including:

  • Secure data storage

  • Controlled access

  • Encrypted transmission where applicable

While no system can guarantee absolute security, we take reasonable measures to protect your information.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Operate and improve the website

  • Understand usage patterns

  • Enhance user experience

You can control cookies through your browser settings.

 

7. Third-Party Services

We may use trusted third-party service providers to support:

  • Hosting and infrastructure

  • Analytics

  • Email communications

These providers are authorized to process information only as necessary to perform services on our behalf and are subject to confidentiality obligations.

 

8. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access your personal information

  • Request correction or deletion

  • Object to certain processing activities

Requests can be made by contacting us using the information below.

9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last updated” date.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

MasterFile AI

Email: hello@MasterFileAI.com