Security by Design, Not as an Afterthought
MasterFile AI is built with security, data isolation, and controlled access at its core. Customer data is handled responsibly throughout upload, processing, review, and download
Security Philosophy
MasterFile AI is designed to support sensitive vendor and customer master data used in financial, operational, and reporting systems.
Data Storage and Infrastructure
MasterFile AI operates on a 100% Microsoft Azure cloud platform.
Customer data is stored and processed within secure Azure infrastructure located in the United States. Uploaded files, processing results, and reports are maintained in isolated environments designed for enterprise workloads.
Data is logically separated by customer and is not shared across tenants. Infrastructure components are maintained and updated to support availability, resilience, and security best practices.
Access Control & Data Isolation
Access to customer data is strictly restricted based on defined role and function to prevent unauthorized exposure.
Logical Isolation
Dedicated customer data isolation ensures your datasets never mingle with others during processing.
Least-Privilege Controls
Access is granted only to the specific resources required for a task, minimizing the attack surface.
Functional Separation
Strict boundaries exist between application services and administrative management functions.
Encryption and Secure Transmission
Data is protected during transmission and storage using industry-standard security practices.
- Data in transit is protected using encrypted connections
- Stored data is protected using encryption mechanisms appropriate for cloud-based storage
- Access credentials and secrets are managed securely
These measures help protect data from unauthorized access or interception.
Encryption and key management leverage Azure-supported security mechanisms appropriate for cloud-based environments.
Data Retention and Deletion
Customer data is retained only as long as necessary to support processing, review, and download of results.
Retention periods are designed to balance operational needs with data minimization principles. Data is automatically deleted in accordance with retention policies unless otherwise agreed.
Customers may request early deletion of their data at any time.
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Data Residency
All customer data processed by MasterFile AI is stored and handled exclusively within the United States.